Read user experiences from HELPie users

USER EXPERIENCES

"I got to try HELP on patching the inside of the second upper front tooth on the left. The chew support went well in the mouth, but I corrected it myself by turning it slightly sideways and pushing it deeper into the mouth. Afterwards, I thought The procedure went very well - what was it like “resting.” Time passed really fast and I took a nap during the procedure! I didn't have to keep my mouth open, I let my teeth rest on the surface of the chewing gum, it didn't feel bad at all or strain on my jaws, I was able to swallow if necessary, and it didn't feel like interfering with the dentist's tongue. I heard this was due to the power of my own suction. Also comparing to my previous experience with suction, which is the white curl that always hurts and rubs against the bottom of the mouth, the chewing aid did not press the mouth at all. My mouth was intact for the first time after going to the dentist (excluding an anesthetic wound). Also, one thing I noticed was a classic request on several previous visits to my dentist: “would you open your mouth a little bigger” - this was never heard this time! In the future, I will always ask for help to be checked for larger measures, and I will also ask for it for offspring. "

Patient + 30 years

"HELPie asked me to get it and smoothed my work in many areas, such as brushing my teeth and cleaning, but it also enables oral hygiene to support normal cleaning procedures. Oral hygienist, Turku

“HELPie slipped out easily as she occasionally took a grip on it. Otherwise, the patient was very satisfied, HELPie felt better than the hard chew support used before (which also had a language barrier). ”

“The opening of the patient’s mouth was very small and also the patient was excited - I didn’t want to get HELPie deep enough. The patient would have had a slightly smaller size (or it would have required practice). ”

“Root canal treatment was given until d.46. The HELPie gradually shifted so that the edge that protected the tongue rose over the lingual surface of the tooth. There might not have been a slip if point 5 had been narrower. ”

The user - both the implementer and the person in the measure - was asked to rate their HELPie experience with a school grade of 10-4:

(10 best experience, 4 worst experience; Dentist's grade H, Patient's grade P)

“The patient has really hard salivation, so we put the HELPs in place already in the pre-preparation phase. It went best in the mouth when the patient put it on himself.
HELPie was in the way of a little support finger while drilling, but I got drilled. During the patch, HELPie moved forward and we had to interrupt once for the patient to put it back on. ”
(H8)

“The patient nods easily. The root canal drug exchange had to be done in the upper three, so I thought we could keep the language under control with the HELPs.
The patient began to nod when I asked to position the tongue in a comfortable position. Your tongue is quite tight and the tongue may not have been able to turn to the right position. ”
(H4)

“Last time HELPie went better (patient feeling), but still works well enough. From the dentist's point of view, the procedure went better than the woman who visited today earlier. ”
(H9)

The user was given additional instructions to help with usage. The usability improved measurably.

Rating from two different visits:
"I did root canal treatment for the upper six. It went well, the patient also thought the support was ok. On the second visit, it was already easy to put it in place."
(H10, P10)

“I did root canal treatment until d.15. My job went well. HELPie was in the patient's mouth for the second time, and she was very comfortable. ”
(H10, P10)

“A fearful patient with whom we have built a relationship of trust. The patient's jaws go out of place each time he opens his mouth big. He presses his jaws into place. I first patched three gingival sites in Sector 4. Things went very well with the support. I still patched the distal edge of the d.47 and that was also successful when the patient's tongue remained well in place. The suction sucks well enough from behind. ”
(H10, P10)

“The patient has large tubes in the lower jaw. I patched d.46. The patient praised HELP. In the past, the Hygoform vacuum cleaner has always rubbed the torus and now they were allowed to rest. He was followed by a patient from whom I patched d.35. This patient also has torus in the lower jaw and was able to hold HELPie well. Torus is worth mentioning when trading with dentists. ”
(H10, P10)

"I did root canal treatment at d.14, HELPie wasn't on the road and staying well in place." (H10, P10)

“I patched d.27 / 3. It was nice for the patient to keep HELP, and it didn't hurt the dentist either. ”
(H10)

“I did root canal treatment for the upper premolar and it was easy to do with the HELPs. The patient did not like the support, but agreed to keep it in his mouth. He was in trouble. The length of the plastic hose should be longer, in the mouth of this patient it was left to stand up and came off when the hand hit it. ”
(H10, P5)

“I patched d.36 / 3 and it went well. The patient was HELPIE more comfortable than the standard Hygoform vacuum cleaner, but he felt it went too deep over the tongue.
The patient suggested that the material could be softer and there could be holes in the part coming on top of the tongue so it wouldn't feel so tight. ”
(H10, P9)

“The patient needs to swallow during the procedure. At first, he was unable to hold the support, which he felt was far too great. I flexed the support with my fingers and explained how he could try to swallow it, He agreed to take it again in his mouth and was allowed to hold it throughout the upper tooth patch. Afterwards, he said he felt his jaws resting and his swallowing reflex controlled. Maybe a smaller size would have been good now. I don't remember wanting more support for any patient. ”
(H10, P8)

“I patched d.26. HELPie went in moderately well. It felt great to the patient, but he was able to bite into it well and was able to swallow with it. At some point I noticed that the support is pushing forward a bit and the jaws are opening more than at the beginning. Apparently, the patient's muscles relaxed so that the jaws opened more than at first. This is where the challenge comes when it comes to the larger size - how to assess the appropriate size of support, especially when there are cases where you first feel that the support does not fit in your mouth and after a while the larger size goes when the patient relaxes. ”
(H10, P7)

"I took places in the upper jaw for a patient with heavy salivation. It was nice to hold HELP for the patient. because suction from the bottom of the mouth was successful. ”
(H10)

“HELPie used in the same patient for the second time. He thinks it's nice. I started root canal treatment at d.33 and the tooth stayed dry. This patient is usually not allowed to keep his mouth open for a long time, now he has succeeded. ”
(H10)

The dentist himself was a patient: “the lingual surface of d.45 was patched. I got the tongue well in place, the support didn’t move anywhere and the suction worked well. I tried to swallow and it worked well too. However, I felt that the support was a little too much for me. ”
(H9, P9)

“I did root canal treatment for the bottom three. The patient had a sensitive pharyngeal reflex but was able to hold support well. At times, it slipped a little forward and bothered the dentist. ”
(H9, P9)

“I patched d.42 / 4. It was awkward to hold the strip at the right place, so there was a bit of excess, but it was sanded off. The patient is hard to swallow, now he has not swallowed any. ”
(H9, P10) “The patient is tense and needs to swallow often. This was at least the fourth time I had HELPie with him. She is very happy with it because she is able to swallow with it. I made a seat in d.36 and the tooth drilling went well when I could keep the support as my own finger support as well. The patching was hampered by the fact that I had to get a matrix clamp on the lingual surface of the tooth and didn’t want to have enough space in it as the support protruded close to the tooth. However, we got the place done. On the plus side, when I took the support off while polishing my tooth, the patient was more relaxed than usual at this point. Now he didn't pull his mouth so hard with his cheeks. ”
(H8, P10)

“The patient is tense and needs to swallow often. This was at least the fourth time I had HELPie with him. She is very happy with it because she is able to swallow with it. I made a seat in d.36 and the tooth drilling went well when I could keep the support as my own finger support as well. The patching was hampered by the fact that I had to get a matrix clamp on the lingual surface of the tooth and didn’t want to have enough space in it as the support protruded close to the tooth. However, we got the place done. On the plus side, when I took the support off while polishing my tooth, the patient was more relaxed than usual at this point. Now he didn't pull his mouth so hard with his cheeks. ”
(H8, P10)

“The patient has a very small mouth opening, the muscles are spastic, the stress of the treatment situation, especially drilling. The last time we tried HELP, the patient spat it out right away and said he couldn’t keep it. Now I had to drill from d.46 and we didn’t want to make the tongue stay out of the tooth. I asked to try chewing aid again. I asked the patient to open and close the mouth a couple of times and then got the support in place. I got drilled in the cavity and then we took the support out. The patient said he had pinched that he was allowed to hold it in his mouth. During the patch, we put the support back on. Now I had to press it a little with my finger so it wouldn’t start to stick to my tooth. We got the place done and after that the patient was quite amazed at how he got to be so that the support didn’t make him sleep at all like last time. According to the patient, it helped that we practiced opening our mouths and that by speaking so calmly, I was able to stay calm myself. ”
(H8, P8)

“I did root canal treatment at d.27. HELPie was a little in the way of my hand when I had to get the needle in the right position in the canal. The patient did not like the support, he thought it was far too big for his mouth. He said he might get used to it if he did it often. ”
(H8, P5)

“The patient got the support in the mouth quite well, but it rose so high in front that the hose going from the support to the suction hose came off a couple of times, e.g. with the dentist's hand leaning on it. The dentist's wish is that the intermediate tube be a little longer, so that the end of the actual suction tube rests next to the patient and does not rise so much. ”
(H8)

“The patient is missing a pair of teeth in the 4-sector, whose opponents have eroded so that the mouth got too wide when biting with long teeth. The patient was uncomfortable and we could not use the support. ”
(H4)

“I patched the lingual surface of d.36. Dd. 16 and 17 had drooped downward, so that HELPie was too far up from the bottom of the mouth and the tounge was pressed against the teeth, so that we could not use the support. The dental hygienist. suggested that the HELPies on the left and right sides could be different colors so they could be easily recognised and taken out of the box. ”
(H4)

Summary of ratings:

Dental professionals, Average 8,7
Rating	Quantity
10	12
9	4
8	5
4	3

Patients, Average 8,9
Rating	Quantity
10	7
9	3
8	2
7	1
5	1

Thanks for the feedback!

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